.st-refund * { box-sizing: border-box; margin: 0; padding: 0; }
.st-refund {
font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif;
color: #2C2C2C;
line-height: 1.8;
max-width: 100%;
}
.st-refund-hero {
text-align: center;
padding: 56px 20px 40px;
background: linear-gradient(180deg, #F9F6F0 0%, #fff 100%);
}
.st-refund-hero h1 {
font-family: Georgia, 'Times New Roman', serif;
font-size: 38px;
font-weight: 400;
color: #1A1A1A;
margin-bottom: 8px;
}
.st-refund-hero p { color: #8B7355; font-size: 15px; }
.st-refund-wrap {
max-width: 760px;
margin: 0 auto;
padding: 0 24px 60px;
}
.st-banner-green {
background: #F0F7F0;
border: 1px solid #C4D8C4;
border-radius: 20px;
padding: 32px 28px;
text-align: center;
margin-bottom: 36px;
}
.st-banner-green .st-big-num {
font-family: Georgia, serif;
font-size: 64px;
color: #3A7D44;
line-height: 1;
margin-bottom: 4px;
}
.st-banner-green h3 { font-size: 18px; color: #2E5A30; margin-bottom: 6px; }
.st-banner-green p { font-size: 14px; color: #5A8A5E; }
.st-refund-section {
margin-bottom: 34px;
}
.st-refund-section h3 {
font-family: Georgia, serif;
font-size: 20px;
color: #1A1A1A;
margin-bottom: 14px;
padding-bottom: 8px;
border-bottom: 2px solid #F0EAE0;
letter-spacing: 0.5px;
display: flex;
align-items: center;
gap: 10px;
}
.st-refund-section p { font-size: 14px; color: #555; margin-bottom: 12px; }
.st-refund-section ul, .st-refund-section ol {
margin-left: 20px;
margin-bottom: 14px;
font-size: 14px;
color: #555;
line-height: 2;
}
.st-condition-grid {
display: grid;
grid-template-columns: 1fr 1fr;
gap: 16px;
margin: 16px 0;
}
.st-condition-card {
border-radius: 16px;
padding: 24px 22px;
border: 1px solid;
}
.st-condition-card.ok {
background: #F0F7F0;
border-color: #C4D8C4;
}
.st-condition-card.no {
background: #FFF5F5;
border-color: #F0C8C8;
}
.st-condition-card h4 { font-size: 15px; margin-bottom: 10px; font-weight: 600; display: flex; align-items: center; gap: 8px; }
.st-condition-card.ok h4 { color: #3A7D44; }
.st-condition-card.no h4 { color: #C0392B; }
.st-condition-card ul { margin: 0; padding-left: 18px; font-size: 13px; color: #666; line-height: 1.9; }
.st-return-steps {
list-style: none;
counter-reset: rstep;
}
.st-return-steps li {
counter-increment: rstep;
display: flex;
align-items: flex-start;
gap: 16px;
padding: 18px 0;
border-bottom: 1px solid #F0EAE0;
}
.st-return-steps li:last-child { border-bottom: none; }
.st-return-num {
width: 42px;
height: 42px;
border-radius: 50%;
background: #1A1A1A;
color: #fff;
display: flex;
align-items: center;
justify-content: center;
font-weight: 700;
font-size: 17px;
flex-shrink: 0;
}
.st-return-steps li h4 { font-size: 15px; color: #1A1A1A; font-weight: 600; margin-bottom: 4px; }
.st-return-steps li p { font-size: 13px; color: #777; margin: 0; }
.st-info-box {
background: #FAF9F7;
border: 1px solid #EBE5DB;
border-radius: 14px;
padding: 20px 22px;
margin: 16px 0;
}
.st-info-box p { margin: 0; font-size: 14px; color: #555; }
.st-info-box.warn { background: #FFF9F0; border-color: #F0D8A0; }
.st-info-box.blue { background: #F5F8FF; border-color: #C8D6F0; }
@media (max-width: 768px) {
.st-refund-hero { padding: 40px 16px 28px; }
.st-refund-hero h1 { font-size: 28px; }
.st-refund-wrap { padding: 0 14px 40px; }
.st-condition-grid { grid-template-columns: 1fr; }
.st-banner-green .st-big-num { font-size: 48px; }
}
Refund & Return Policy 🔄
Easy, free, and zero stress
60
Day Free Returns
Wear it. Live in it for a week. Not loving it? US returns are completely free — no questions asked 💚
✅ Return Eligibility at a Glance
✅ Can Return
- Tags attached, unworn, unwashed
- Within 60 days of delivery
- Manufacturing defects or wrong items
- Tried on and didn't love the fit
❌ Cannot Return
- Items marked Final Sale
- Washed, altered, or tags removed
- Underwear & intimates (hygiene)
- Gift cards
📋 How to Return — 3 Easy Steps
-
1
Request a Return
Email arlatomme869@outlook.com with your order number and which items you're returning. We'll reply within 24 hours with a prepaid return label.
-
2
Pack & Ship
Fold your items, pop them back in the original packaging (or any box), attach the label, and drop at any USPS location. Free for all US orders 🆓
-
3
Get Your Refund
Once we receive your return, refunds are processed within 5-10 business days to your original payment method. You'll get an email confirmation ✉️
💰 Refund Details
💳 Refunds go back to your original payment method (credit card / PayPal / Shop Pay, etc.)
⏱️ Processing time: 5-10 business days after we receive your return
🏦 Your bank may take an additional 1-3 days to show the credit
📧 You'll get an email confirmation once your refund is processed
🚚 Original shipping costs are not refunded (unless the item was defective or we made a mistake)
🔄 Want a Different Size or Color?
We don't offer direct exchanges — this actually gets you your item faster ⚡
- Return the original item for a full refund
- Place a new order for the right size/color right away
- Your new order ships immediately — no waiting around!
💡 Pro tip: Order the new item before returning the old one. That way you don't have to wait for the refund to get the right size!~
⚠️ Special Cases
🪡 Received a defective item? Email us within 7 days with photos. We'll cover all shipping and send a free replacement or full refund.
🎁 Gift returns? Gift recipients can return for store credit (never expires). You'll need the order number or gift receipt.
🌍 International returns? Customer covers return shipping. We recommend a trackable method. Refunds are issued in USD.
📬 Ready to start a return?
Email arlatomme869@outlook.com with your order number — we'll get you sorted right away
✉️ arlatomme869@outlook.com
